Handling of Personal Information

Purposes of Use

The Company will obtain personal information by fair and lawful means and use such information within the scope of the “Purposes of Use” shown in the table below.

In the event that a purpose of use not included in the scope of the “Purposes of Use” arises, if the information has been obtained directly in writing, we will obtain the consent of the owner of the personal information (“Owner”) regarding the new purpose of use, and if the information has been obtained by other means, publicize the new purpose of use before using the information for that purpose.

Subject Information

Purpose of Use

Personal Information Held

Personal information submitted by the customer in the EC site business
  • For identification of Owner, payment of purchase price, shipment of merchandise or prizes, and communications regarding these purposes

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Personal information submitted by the customer concerning inquiries about services
  • To provide information in response to inquiries

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Personal information regarding business partners
  • For business partner management, operational communications, and sales activities

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Personal information regarding current and former employees
  • For employment and personnel management

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Personal information of recruitment applicants
  • For selection and notification of outcome of application

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Personal information regarding complaints and consultations
  • To respond to complaints and consultations

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Anonymized Information

When creating anonymized information for provision to third parties within the scope set forth in laws and regulations, the Company takes appropriate protective measures to ensure that no specific individuals can be identified and that the personal information used to create the anonymized information cannot be recreated.

Types of personal information included in anomymized information

Name, address, age

Requests for Disclosure, etc. of Personal Information

  1. If the Company receives a request from an Owner for the disclosure, amendment, addition, or deletion of the Owner’s personal information, the suspension or cancellation of its use, suspension of provision to a third party or notification of purpose of use (“Disclosure, etc.”), we will conduct an internal investigation and respond to such request without delay.
    * However, depending on the nature of the request, we may not be able to comply with the Disclosure, etc. In such cases, we will respond with the reasons for that inability to comply.
  2. Anyone wishing to request Disclosure, etc., is asked to follow the steps below and send the request by post. We may not be able to accept the request if the information in the request is deficient or insufficient. For requests for the disclosure or notification of use of personal information, we will ask you to pay an administration fee of 1,000 yen per request in the form of postage stamps.
  3. Any personal information received with the Request for Disclosure, etc. of Personal Information will be used to respond to the inquiry and will not be used for any other purpose.

Request by Owner

To request disclosure, etc., please prepare the following documentation and send it by delivery-recorded post.

  1. Personal Information Disclosure, etc. Request Form
    Download the above file and enter the necessary details.
  2. Owner’s identification document
    Copy of document that shows the Owner’s name and current address, e.g., driver’s license, passport, health insurance card.
  3. Unused postage stamps to the value of 1,000 yen (administration fee)

Request by representative

If the request for Disclosure, etc. is made by a statutory representative or a representative authorized by the Owner, please enclose the following documentation in addition to the documents stated above.

For statutory representatives

  1. Document to confirm authority of statutory representation
    Certified copy of family register, or, in the case of a person with parental authority, a copy of a health insurance card showing the names of the dependents is also acceptable.
  2. Document to confirm identity of statutory representative
    Copy of document that shows the representative’s name and current address, e.g., driver’s license, passport, health insurance card.
  3. Unused postage stamps to the value of 1,000 yen (administration fee)

For representatives authorized by Owner

  1. Letter of Authorization (attachment to Personal Information Disclosure, etc. Request Form)
    Download the above file and enter the necessary details.
  2. Owner’s registered seal certificate (issued within the last three months)
  3. Document to confirm identity of authorized representative
    Copy of document that shows the representative’s name and current address, e.g., driver’s license, passport, health insurance card.
  4. Unused postage stamps to the value of 1,000 yen (administration fee)

* If you have any questions about the details of Disclosure, etc., please inquire at the contact desk for Disclosure, etc. requests.

Contact Desk for Inquiries and Requests for Disclosure, etc. of Personal Information

Name

Otsumo Co., Ltd.

Address

3-22-1 Nakameguro, Meguro-ku, Tokyo, 153-0061

Privacy Officer

Director and CFO

Contact details

Tel: 03-6712-2511
Inquiry form: https://humanmade.jp/pages/contact/

Application Form

Consent to the above and apply